بازشناسی مفهوم بحران و نقش فرایند تصمیم سازی در کنترل بحران سازمانی

Crisis Understanding is an important part of crisis management process and researches related to it. More precise understanding of this phenomenon, its types and fields, like any other field of management, helps to control it more effectively. This paper aims to provide the elements necessary to identify the fields of crisis and examine the role of its critical components such as information, analysis and information technology in making good decisions by decision-makers in order to prevent the organizational crisis.
Key words: crisis, decision-making, management, organizational crisis
Crisis Understanding is an important part of crisis management process and researches related to it. More precise understanding of this phenomenon, its types and fields, like any other field of management, helps to control it more effectively. This paper aims to provide the elements necessary to identify the fields of crisis and examine the role of its critical components such as information, analysis and information technology in making good decisions by decision-makers in order to prevent the organizational crisis.
Key words: crisis, decision-making, management, organizational crisis